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Service Technician - Oxford, NC in 3212 KNOTTS GROVE ROAD ,OXFORD,NC at Clayton Home Building Group

Date Posted: 2/7/2019

Job Snapshot

Job Description

 The Service Technician (Service Tech) is key to a successful customer service experience. Good Service Techs mean happy homeowners and a good reputation within the community. The primary responsibility of this position is to repair common service problems associated with manufactured housing. To accomplish this, a Service Tech must possess numerous and varied “handyman” skills. The primary goal of a Service Tech is to ensure our customers are happy and remain happy with their homes after they move in.

Essential Duties and Responsibilities:

•         Possess proficient carpentry skills (i.e. trim work, roofing, replace windows, realign doors, patch wallboard)

•         Possess proficient home repair skills (i.e. repair/replace toilets, water heaters, light fixtures, door/cabinet hardware)

•         Produce quality work conducive to high level of customer satisfaction

•         Takes pride on each assignment at hand and prepares for each assignment, accordingly

•         Takes care of tools and materials assigned for each assignment and inform of any issues, timely

•         Takes care of assigned company vehicles and informs of any mechanical issues, timely

•         Represent Clayton Homes with professionalism and by exhibiting a friendly, good, and clean appearance

•         Demonstrates strong customer relations skills both internally and externally

•         Participates on Clayton Homes – Nashville team efforts.

•         Organizes, schedules, and files customer service issues

Other duties, responsibilities, and projects may be assigned, as needed 

Rules and Regulation. All employees must adhere to all safety rules and regulations required by local, State and Federal authorities, wear the appropriate personal protective equipment necessary to perform the job in a safe manner and will follow all safety rules per the Company’s Safety Policy.

 Physical Demands. The physical demands described here are representative of those that must be met by a team member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee is frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. The team member must occasionally lift and/or move up to 100 pounds. Specific vision abilities required by this job include close vision.

 Work Environment. The work environment characteristics described here are representative of those that a team member will encounter while performing the essential functions of this job, but frequent visits to our production plant will happen, requiring personal protective equipment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is occasionally exposed to outside weather conditions. The noise level in the work environment ranges from moderate (office and households) to loud (production plant).

Minimum Qualifications:

•   Three to years of experience in the manufactured home industry, preferred

•   Three to five years of working experience as service technician in the homebuilding industry or related industries.

•   MUST have valid driver’s license and auto insurance.

•   Able to travel long distances and stay overnight, when required.

•   Able to organize, prioritize, and deliver projects within deadlines

•   Able to communicate positively and clearly with peers, managers, and HOMEOWNERS.

•   Ability to work in all environments (extreme heat/cold, rain/snow)

•   Able to lift and move furniture, wallboard, water heater, etc. (100 lbs.)

•   Able to stand for long periods of time

•   Able to perform heavy physical work for extended periods of time

•   Must pass criminal background check as well as post-offer drug screen.



3212 KNOTTS GROVE ROAD
OXFORD, North Carolina, 27565
United States

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