Sales Manager - Wakarusa, IN in 66700 STATE ROAD 19 ,WAKARUSA,IN at Clayton Home Building Group

Date Posted: 6/18/2019

Job Snapshot

Job Description

Sales Manager - Wakarusa, IN

Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

The Home Building Group is actively searching for Sales Manager to join the team at our Wakarusa, IN facilities.

Leads marketing and sales, managing all operations in sales while adhering to company policies.  Continuously manages improvement in product design, net sales, market share, number of retailers, sales per retailer, return on marketing expenses, finished goods inventory, and accounts receivable days outstanding. 


Build Retailer Relationships:  Directs a sales team to promote the company’s mission of favorable relationships with retailers.  Promotes our system of mutual commitment with independent retailers as evidenced by retailer agreements.  Promotes our array of products and financial services, brand-name enhancement activities, and sales training.
Quality Planning, Control and Improvement:  Strives to develop for timely manufacture the highest quality products in the market for those price levels which are served.  Quality as used here is broadly defined to include i) conformance to statutory building codes; ii) conformance to customer requirements (confirmations of order), iii) plans matching customer order, iv) specifications matching customer order and series options, engineering bulletins and other aspects of the corporate and division engineering system; v) high standards of durability; vi) high standards of fit-and-finish craftsmanship; vii) high standards of aesthetic design; viii) ease of delivery and erection; and, in general, ix) leading to customer satisfaction.  All divisions are expected to achieve 95% levels of customer satisfaction as measured by independent survey.
Sales Productivity:

Organizes all sales functions to maximize clarity, efficiency, and productivity within the constraints of the approved product offering.  This will include meeting promised customer deadlines, flooring requirements, run releases, product change requests/orders, manufacturing floor information in accuracy and completeness, shipping schedules, accounts receivable and development of market areas.

CSM efficiency:

Organizes and provides leadership to continuously improve the development of Customer Success Managers to maximize; customer satisfaction, partnership with retailers, training of retailer personnel, credibility, knowledge of company product, knowledge of the competition’s product, and responsibility for all aspects of their respective accounts.  
Team Member Participation and Development:

Develops and maintains training systems to achieve sales and company objectives and to assist Team Members to reach their full potential.

Integrity, Citizenship and Ethics:

Strives to make the division a good member of the community. Insists on the highest level of personal and staff integrity and business ethics.  Faithfully executes all applicable regulations of local, state and federal authorities.

Skills, Knowledge, and Abilities Required:

  • Expert written and spoken communication skills
  • Ability to multitask and prioritize projects independently 
  • Typing proficiency and high degree of computer software literacy 
  • Must be able to travel to retailer business sites, to retail customer home sites, and to corporate and trade association meetings.

Education and Qualifications:

  • BS or Masters required
  • Microsoft software experience is required (Excel, Word, PowerPoint)
  • Experience with multiple software platforms (high software learning aptitude)
  • Customer service experience with emphasis on direct relationship building responsibilities

66700 STATE ROAD 19
WAKARUSA, Indiana, 46573
United States

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