Field Service Technician - Redwood Falls, MN in 201 INDUSTRIAL DRIVE ,REDWOOD FALLS,MN at Clayton Home Building Group

Date Posted: 11/8/2019

Job Snapshot

Job Description

Field Service Technician - Redwood Falls, MN

Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.

The Home Building Group is actively searching for a Customer Care Technician to join the team at our Schult Homes building facility in Redwood Falls, MN.

The main objectives of this position are:

 The Customer Care Technician is responsible for delivering the desired customer service experience as represented by the customer care philosophy. The goal is to effectively make warranty, courtesy, or service repairs that meet or exceed the expectations of our customers. By traveling to designated demographics (Western South Dakota).

Who are we looking for?

  • Someone with excellent customer relation skills
  • Someone with multiple areas of construction knowledge
  • Someone who has strong organizational skills and is self-motivated
  • Someone who is able to work with all styles of management, customers and coworkers
  • Someone with excellent written and verbal communication skills

Other tasks will include:

  • Maintaining and stocking service truck
  • Working with managers
  • Keeping accurate and detailed information on work orders
  • Scheduling appointments and demonstrating flexibility and organization
  • Ordering parts
  • Working in adverse weather conditions
  • Working with the public

Requirements:

  • Must have a High School Diploma or equivalent
  • Must be able to pass a Background Check, MVR and DOT physical, and Drug Screening
  • Must follow company policies and all DOT rules and regulations
  • Must be able to perform heavy lifting and climb ladders on a continuous basis
  • Must be self-motivated
  • Must have excellent phone etiquette
  • Must be reliable (Good Attendance, Safety Conscious, and can Hold Confidentiality)


201 INDUSTRIAL DRIVE
REDWOOD FALLS, Minnesota, 56283
United States

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