Design Center Coordinator - Goodall Homes in Nashville, TN at Clayton Home Building Group

Date Posted: 11/15/2019

Job Snapshot

Job Description



GENERAL FUNCTION:  

Under the supervision of the Design Center Manager, the DC Coordinator is responsible for maintaining the Design Center, answering the phone and greeting all visitors to Goodall Homes Design Center along with other Specific Duties and Responsibilities listed below.

 

SPECIFIC RESPONSIBILITIES:

  • Check schedule to confirm all customers from start schedule have an appt – If market home is on start schedule add to calendars
  • Prep appointments for upcoming week by end of Friday for next DC week
  • Grey out dates on Org Sheet
  • Email customer WTE emails
  • Complete Market Home Commitment Memos
  • Mark completed tasks on Success Tracker & Org Sheet (grey out)
  • Emails with outstanding issues and research solutions
  • Finalize appts within 24 hours of the DC appt
  • Preview appointments
  • Prepare Change Orders
  • Overall maintain DC – load drinks and snacks, answer door, answer phone, return messages

Job Requirements



PREREQUISITES FOR SUCCESS: 

  • Excellent verbal and written communication skills, including ability to communicate with internal and external customers
  • Ability to follow, establish, or modify defined business processes
  • Ability to organize and prioritize effectively

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