Customer Care Representative - Goodall Homes in Gallatin, TN at Clayton Home Building Group

Date Posted: 7/26/2019

Job Snapshot

Job Description



GENERAL FUNCTION:  

Performs daily field activities required so that customer experience is maximized. This position is a key part of the customer care team that focuses on being the builder of first choice for our customers.



SPECIFIC RESPONSIBILITIES:

  • Quality Control Inspections
  • Welcome Home Celebrations
  • Year End appointments
  • Trade oversight at year end appointments
  • Market home reviews
  • Repairs to homes as needed not requiring power tools
  • Sundry organization in office
  • Tasks as assigned by Customer Care Manager
  • All meetings as required

Job Requirements



PREREQUISITES FOR SUCCESS:

  • Experience in drywall/paint repairs
  • Good construction knowledge
  • High attention to detail
  • Ability to analyze problems and take corrective action
  • Organizational aptitude to manage the job load and necessary paperwork
  • Excellent people skills
  • Ability to safely climb ladders, inspect attics and crawlspaces

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