Customer Care Field Technician - Goodall Homes in Knoxville, TN at Clayton Home Building Group

Date Posted: 9/9/2019

Job Snapshot

Job Description

Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.


Clayton Properties is actively searching for a Customer Care Field Technician to join the Goodall Homes team in Knoxville, TN.


GENERAL FUNCTION:


Performs daily field activities required so that customer experience is maximized. This position is a key part of the customer care team that focuses on being the builder of first choice for our customers.


SPECIFIC RESPONSIBILITIES:

  • Quality Control Inspections
  • Welcome Home Celebrations
  • Year End appointments
  • Trade oversight at year end appointments
  • Market home reviews
  • Repairs to homes as needed not requiring power tools
  • Sundry organization in office
  • Tasks as assigned by Customer Care Manager
  • All meetings as required

Job Requirements

PREREQUISITES FOR SUCCESS:

  • Experience in drywall/paint repairs
  • Good construction knowledge
  • High attention to detail
  • Ability to analyze problems and take corrective action
  • Organizational aptitude to manage the job load and necessary paperwork
  • Excellent people skills
  • Ability to safely climb ladders, inspect attics and crawlspaces

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